Shipping policy

Thank you for shopping with us! We offer international shipping to many countries worldwide. Please read our shipping policy carefully before placing your order.

Shipping Times
International orders typically take 7-21 business days for delivery, depending on your location and customs clearance. Please note that delivery times may vary due to customs delays, which are beyond our control.

Import Duties and Taxes
International orders may be subject to import duties and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. Please check with your country's customs office to determine what these additional costs will be prior to placing your order.

Customs Clearance
Please be aware that customs clearance procedures may cause delays beyond our original delivery estimates. We appreciate your patience during this process.

Lost or Stolen Packages
We are not responsible for lost or stolen packages after they have been delivered to the shipping address provided at checkout. Please ensure that the shipping address you provide is accurate and secure.

 

Returns and Exchanges
Due to the high cost of international shipping, we do not offer returns or exchanges on international orders unless the item is damaged or defective upon arrival. If you receive a damaged or defective item, please contact us within 7 days of delivery to arrange for a replacement or refund.

Contact Us
If you have any questions about our international shipping policy or need assistance with your order, please contact us at info@endstate.io and we will be happy to help!

By placing an international order with us, you agree to our shipping policy as outlined above.